Wednesday 9 April 2014

A Word on Carlisle

We are still early on in the building process with Carlisle Homes having not yet begun the actual digging or building yet. But the process thus far has been unbelievable. So far (and hopefully we can say this at handover), it has been beyond our expectations. In the early part, we dealt with Phillip who worked at the Mernda display. He was excellent. Honest, genuine and able to tell us everything we needed to know. He responded to all our inquires in person and emails really promptly and gave us all the information we needed to know to move forward. Through the colour selection process, tender and final contract stages the same level of detail and professionalism has been provided. Our CLE (Client Liaison Executive), Steph has been unbelievable. She again has been able to pretty much provide everything we wanted. Any change we wanted to make has been done and her communication has been outstanding. We receive emails from her almost daily, letting us know where the process is at, what we need to do at our end and what is being done at their end. She really knows her stuff and has been so helpful with absolutely everything. There were a few reasons we chose Carlisle. Firstly, they had been recommended to us by multiple local builders, they are unlike other volume builders and only take a small number of houses per month in order to maintain their high quality standards, all their homes are amazing in look, quality and finish and their customer satisfactions reviews are considerably higher than any other builder. Like I said, it's early days but so far we could not recommend them more highly. We are so happy and feel so lucky to be building with them.

Carlisle Homes Link

No comments:

Post a Comment